El Artesano Room | Laundry + Dryer + Terrace

HOUSE RULES – MORADA LA LUZ

Welcome to Morada La Luz. To ensure a comfortable and safe stay for everyone, we kindly ask you to follow the following house rules:

Visitors and events

Parties, gatherings, or social events are not permitted inside Morada La Luz under any circumstances.

Access to the property is restricted exclusively to the people registered in the reservation at the time of check-in.

If management detects the entry or presence of unregistered individuals, this will be considered a serious violation of the house rules. An automatic MXN $1,500 penalty per unauthorized person will apply.

GUESTS AND THEIR COMPANIONS ARE STRICTLY PROHIBITED FROM:

• Bringing, using, consuming, supplying, distributing, or trafficking drugs, or bringing or carrying weapons onto the property.

• Bringing individuals other than the registered guest or their authorized companions onto the property.

• Engaging in gambling or any activities prohibited or regulated by law.

• Bringing pets into Morada La Luz.

• Using furniture or equipment for purposes other than those intended by their nature.

• Damaging or destroying the property's facilities, furniture, or equipment.

RESPECT FOR OTHER GUESTS AND QUIET HOURS

Guests are expected to behave appropriately and avoid excessive noise at all times, especially in common areas and hallways.

Mandatory quiet hours are from 10:00 PM to 8:00 AM. During this time, playing music, speaking loudly, moving furniture, using noisy appliances, or engaging in any activities that may disturb other guests' rest is not permitted.

Failure to comply with this rule will be considered a serious violation and may result in a MXN $2,500 penalty.

PROPERTY ACCESS

Guests are required to register with management by providing a valid government-issued ID.

Payment for the nights of the stay must be made in advance. Morada La Luz reserves the right to refuse accommodation if these requirements are not met.

Check-in: 3:00 PM on the arrival date

Check-out: 11:00 AM on the departure date

To enter the property, guests may use the lockbox code provided by management. The lockbox is located at the entrance.

USE OF COMMON AREAS

Please keep all common areas clean and in good condition.

Smoking and vaping are strictly prohibited in common areas.

During quiet hours, common areas such as the rooftop terrace will be unavailable.

PARKING

The parking facility is located off the property, is covered, and has 24-hour security.

Access is provided through a special parking card given to you at check-in.

WASHING MACHINE AND DRYER

Hours of use 24hrs. Guests must bring their own laundry detergent. Please leave the area clean after use. Do not overload the machines or place items such as luggage, shoes, caps, or similar objects inside them. In case of damage caused by improper use, the full cost of the repair will be charged.

POST-CHECK-OUT INSPECTION AND AUTHORIZATION OF CHARGES

Guests who make a reservation authorize management to conduct a detailed inspection of the property after check-out.

If any damage, missing items, or deterioration beyond normal wear and tear is found, the guest will be notified and the corresponding evidence will be provided.

I hereby declare that I have read and accepted these house rules and agree to comply with them in their entirety. I expressly authorize management to charge the credit card provided in the event of any damages, missing items, penalties, extraordinary cleaning, or any violation of these house rules.